Westside Tire & Brake

Amanda Van Court a month ago

We ran into issues with our U-Haul trailer having bad tires with bubbles in them while going through Tallahassee, and needed two tires replaced. Contacted U-Haul and they sent out Nemo with Westside Tire & Brakes. They got to us pretty quickly was a little bit of a wait due to traffic and some GPS issues. When she arrived she got to work quickly and realized there was another tire that needed to be replaced and wanted to make sure we were safe to get on the road so she got on the phone and facilitated getting that tire replaced as well. Mohammad then also came out to bring us another tire and get us on our way. She was kind, thorough, and efficient. We are so grateful to both Nemo, Mohammad, and their company for making sure we were set and safe on our trip home!!

Jerry Byrd 2 months ago

Took a 110psi 14ply tire in for repair. I asked for a plug patch especially for this application due to pressure and weight of trailer. I told Mohammed twice that I need a plug patch not a plug or patch. He called to let me know that they didn't have the right plug patch so they patched it with an "Industrial" patch. I asked to see said patch and it was a standard 2.5" patch. Was a 14 ply tire and the hole is now covered by a thin patch and hole open for dirt and water to work under the patch. He asked how I would be paying... So I promptly paid up for the opportunity to spread the word. Go somewhere else where they understand tires. Now off to get the tire fixed right!

Kathy Murphy 5 months ago

I went to Westside tires in January for an oil change and tire rotation prior to my trip to Southern Illinois for work. I am still in Southern Illinois and went for my 3-month oil change and was informed that I am missing two lug nuts. I contacted Westside tires and they refuse to accept any kind of responsibility for the missing lug nuts. I am very unhappy that I trusted them with my vehicle. I am grateful that I didn't lose a tire or worse but I am very unhappy with their service. This is not the first problem I have had there but it will be the last time I patronize the shop. Take your vehicle somewhere else, they don't stand behind their work.

Daniel Brooks 5 months ago

This place has a mix of good and bad experiences. They seem very reliable for roadside emergencies, especially late at night. Several people mentioned fast response times and getting back on the road quickly. That kind of service is a big plus when you're stuck. The staff can be helpful and knowledgeable in urgent situations. However, there are some consistent issues reported. Some customers had problems with pricing not matching what was quoted. Others mentioned workmanship issues after repairs were done. Customer service can be hit or miss depending on who you deal with. Overall, it’s a solid option in an emergency, but be cautious and ask questions upfront.

Roberto Arevalo a year ago

While trucking I was stranded on the side of I-10 due to my leaf spring breaking and blowing out 2 of my trailer tires, these folks came to my rescue at 1:00Am, i called them they asked for my location, and came to me within 35 minutes. They replaced my broken leaf spring and tire and gave me diesel to continue my trip, for a really good price. I cant thank them enough for their good quality work and very fast services, i was so pleased with their work that anytime i need anything done on my vehicles and i am in that area i will definitely be going to them. I cant thank them enough for what they did for me. Anyone looking for emergency repairs or maintenance on their trucks and trailers i would visit their shop or call them! They are awesome people and very kind that will go out of their way to make sure you are good and back on the road.